Safe gaming pledge

Responsible Gaming at Melbit — Stay in Control, Stay Entertained

Gaming should be a source of entertainment, not stress. Melbit believes that when players are aware of their limits and play within them, the experience is truly enjoyable.

Time Limit
Set it yourself
Budget Limit
Control Your Spending
Take a Break
When Needed
Support
24/7 Support

What Melbit offers for responsible gaming

Set Personal Limits

Decide for yourself how much time and money you want to spend. Melbit lets you set daily, weekly, and monthly deposit limits. Once a limit is set, it cannot be changed easily — so think carefully before you decide.

Self-Exclusion Feature

If you feel gaming is having a negative impact on your life, use Melbit's Self-Exclusion option. You can suspend your account temporarily for 30 days or close it permanently.

Real-Time Tracking

Melbit lets you track your gaming time and spending in real time. Check your monthly reports from the account dashboard and take an honest look at your own habits.

Minor protection

Melbit strictly enforces an 18+ verification policy. No account can be created at registration without proof of age. Parental control settings are also available to help protect younger family members.

Professional Support Connect

Gaming addiction is a recognized issue. Melbit provides direct contact information for professional counseling services. You don't have to face it alone — seeking help is a sign of strength.

Session Reminder

After extended gaming sessions, Melbit automatically sends you a reminder to take a break. You can also set custom reminders that appear as pop-ups during your session.

What does responsible gaming mean?

Responsible Gaming means an approach where gaming is purely for entertainment and entirely within your own control. You play when you choose, spend only what you can afford, and gaming does not affect your daily life, family, or work.

At Melbit, we believe every player has the right to game with awareness. Responsible gaming means playing for fun rather than chasing wins, accepting losses gracefully, and never placing bigger bets to try to recover what you've lost.

In Bangladesh, many people enjoy online gaming and betting as entertainment. However, a lack of awareness can lead some into trouble without realizing it. That's why Melbit has made responsible gaming tools and information readily accessible from the start, so every player can stay safe.

Remember: gaming is entertainment, not a reliable source of income. Always play prepared for the possibility of losing.

Signs of Problem Gaming

Gaming addiction develops gradually — not overnight. If you or someone you know shows the signs below, it's time to take notice. The first step to responsible gaming on Melbit is knowing yourself.

You keep placing bigger bets to chase your losses — telling yourself "I'll win this time" and unable to stop.

Spending far more time gaming than you planned, and feeling uncomfortable when you try to stop.

Hiding your gaming from family and friends, or lying about it.

You are using money set aside for daily expenses, savings, or borrowed funds to gamble.

You feel irritable, anxious, or restless when you're unable to game.

Work, studies, or family responsibilities are being neglected because of gaming.

If you notice two or more of the signs above, contact Melbit support right away or activate the self-exclusion feature.

10 simple tips for safe gaming

To support responsible gaming on Melbit, we recommend building a few simple habits. Stick to them and gaming stays a source of fun — not stress.

1
Set Your Budget First

Decide how much you're willing to spend before you start playing. If you lose that amount, keep calm and walk away.

2
Set a Time Limit

Set a maximum playtime for each session. Using a timer is a good habit to build.

3
Don't play just to win

Think of gaming as entertainment, not a source of income. Any winnings are a bonus.

4
Don't Play Under the Influence

Substance use impairs your judgment. Play with a clear head.

5
Stop chasing your losses

"Chasing losses" is the most dangerous habit. If you're on a losing streak, stop.

6
Take regular breaks

Take at least a 10-minute break every hour. Get up, walk around, and drink some water.

7
Notify Family

Talk openly with people close to you about your gaming habits. Hiding it is never a good sign.

8
Keep other hobbies

Keep other sources of entertainment in your life beyond gaming. Don't let gaming be your only outlet.

9
Never gamble with borrowed money

Never use borrowed or loaned money for betting. It can lead to serious financial problems.

10
Don't Be Afraid to Ask for Help

If you feel like you're losing control, let Melbit support or a professional counselor know.

How Limit Setting Works

You can set your own gaming limits anytime from Melbit's account settings. Limits take effect immediately, and increasing them requires a 24-hour cooldown period — a safeguard against impulsive decisions.

Daily deposit limit BDT 5,000 / day
Weekly Betting Limit BDT 20,000 / week
Monthly Loss Limit BDT 50,000 / month
Daily session time limit 3 hours / day

The examples above are default recommended values. Log in to your account and customize them to suit your own situation.

Check yourself

Ask yourself the questions below. Answer honestly and you'll be able to judge for yourself whether your gaming habits are healthy. This is an important part of Melbit's responsible gaming program.

1. Did you spend more than your planned budget last month?
Yes, a few times Sometimes No, never
2. Do you feel irritable or moody when you can't game?
Often Sometimes No, I stay calm
3. Have family or friends ever expressed concern about your gaming habits?
Multiple times Once No, never
4. Do you try to bet more to chase your losses?
Yes, frequently Sometimes No, I stop

If most of your answers are "Yes" or "Sometimes", reach out to Melbit support or consider activating the self-exclusion feature.

Safe gaming tools

Deposit limit

Set your own maximum deposit amount on a daily, weekly, or monthly basis.

Session Time Limit

Decide on a daily gaming time limit before you start.

Loss Limit

Once you've lost a set amount, betting will automatically stop.

Cooldown period

Temporarily suspend your account for 1 to 30 days.

Self-Exclusion

Permanently or long-term close your account. Reactivation requires a cooldown period.

Gaming report

View your monthly and weekly gaming reports — how long you played and how much you spent.

24/7 Support

Our team is always ready to help with any questions or support related to responsible gaming.

Log In to Set Limits

Responsible Gaming — Frequently Asked Questions

Yes, but only after the cooldown period ends. For temporary self-exclusion, you can reactivate your account by contacting Support once the period expires. For permanent exclusion, the account cannot be reopened.

Decreasing your deposit limit takes effect immediately. To increase it, you must wait out a 24-hour cooldown period. This rule protects you from making impulsive decisions in the heat of the moment.

Absolutely. Melbit strictly enforces an 18+ verification policy. Age verification documents must be submitted at registration. Parents can also use parental control software on their child's devices.

In Bangladesh, you can reach the National Mental Health Helpline (Kaan Pete Roi — 01779-554391) or various mental health service centers. Melbit Support can also guide you toward the right professional help.

Log in to your account and go to Settings > Responsible Gaming > Session Reminder. Choose your preferred interval (30 minutes, 1 hour, or 2 hours) and reminders will appear as pop-ups during your session.

Melbit does not close accounts at the request of third parties, as this would conflict with our privacy policy. However, if a concerned family member contacts us at [email protected], we can advise on the appropriate steps to take.

Play responsibly — Melbit is here for you

Gaming on Melbit is about enjoyment, not just winning. Use our responsible gaming tools to keep your experience safe and healthy.

Full Control in Your Hands
From Setting Limits to Self-Exclusion
Family Protection
18+ Verification & Parental Controls
Mental Health Support
Professional Counseling Connect
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