Melbit FAQ — All Your Questions Answered in One Place

To register on Melbit, you need an active mobile number or email address, along with your name and date of birth. Registration is completely free, open only to users aged 18 and above, and takes just a few minutes to complete.

No. Under Melbit's policy, each person may only hold one account. Creating multiple accounts using the same mobile number, email, or bank account is prohibited and may result in account suspension.

KYC (Know Your Customer) is an identity verification process. Before processing a withdrawal, Melbit may ask for a copy of your national ID or passport. This is done to keep your account secure, and the verification is typically completed within 24 hours.

After logging in, go to Account Settings and click "Change Password". Enter your current password and your new password to complete the update. If you have forgotten your password, click the "Forgot Password?" link on the login page.

Melbit currently supports deposits and withdrawals via bKash, Nagad, and Rocket — the most widely used mobile banking services in Bangladesh — making it easy to transact from any smartphone.

The minimum deposit and withdrawal on Melbit is BDT 500. The maximum limit depends on your account's verification level — fully KYC-verified accounts are generally eligible for higher withdrawal amounts.

Withdrawals are typically processed within 15 minutes to 24 hours. During peak hours or on weekends, it may take a little longer. If your KYC verification is incomplete, your first withdrawal may take additional time.

Your balance is typically credited within 5–10 minutes of a deposit. If it still hasn't appeared, try refreshing the page. If the issue persists, contact our support team with a screenshot and your transaction ID.

Melbit does not charge any fees for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction fees in accordance with their individual policies.

You'll receive a welcome bonus on your very first deposit after registering. The bonus amount and terms may vary depending on the current offer. Entering a promo code during registration may increase your bonus.

Bonuses cannot be withdrawn directly — you must first meet the wagering requirement by placing a specified amount in bets. Each bonus has its own terms, such as a 5x or 10x wager requirement. Visit the Bonus section to see the full conditions for each offer.

You earn points with every bet or game on Melbit. Accumulated points can be redeemed for bonus balance, free spins, or special rewards. As your loyalty level increases, so do the benefits.

Yes, Melbit has a referral program. When friends register and make a deposit using your referral code, you earn a bonus. You can find your referral code in your account dashboard.

Melbit offers slots, bingo, Live Casino (roulette, blackjack, baccarat), fishing games, and Sports Betting (cricket, football, badminton, and more). Visit the game lobby to browse everything available.

Melbit Sports Betting covers cricket, football, kabaddi, badminton, tennis, basketball, and more than 20 other sports in total. You can also place live bets on matches that are currently in progress.

Melbit saves your game state before any disconnection occurs. Once you reconnect, your results are updated automatically. If a connection drop happens mid-round in a slot game, your bet amount remains safe.

Yes, Melbit uses 256-bit SSL encryption. Your personal information is never sold or shared with third parties. Read our Privacy Policy for full details.

After logging in, go to Account Settings and enable 2FA under the "Security" option. From then on, you will need to enter both your password and a one-time OTP code sent to your mobile when logging in, adding an extra layer of security to your account.

Change your password immediately and notify the support team. If unusual activity is detected, Melbit may temporarily lock your account and send you an email or SMS alert.

The Melbit Android APK is available directly from the Download page on our official website. It may not be listed on the Google Play Store, but downloading from the official site is completely safe.

iOS users can play directly on the Melbit website using the Safari browser. The mobile browser version works fully on iPhone, with all features available.

To install an APK on Android, go to your phone's Settings and enable "Unknown Sources" or "Install Unknown Apps". Then simply tap the downloaded APK file to begin installation. If you run into any issues, contact our support team.

Yes, Melbit offers a self-exclusion option. You can pause your account for a set period from Account Settings. To learn more about responsible gaming, visit our Responsible Gaming page.

Yes. Melbit lets you set daily, weekly, or monthly deposit and betting limits. This helps you stay within your budget and avoid overspending.